Refund Policy | Realera Online

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November 19, 2024

On Rookgaard, players can now buy additional blessings to prot..

On Rookgaard, players can now buy additional blessings to protect against skill loss. These blessings are available from the NPC Cipfried at the temple. https://wiki.realera.org/Skill_Blessings
A new daily quest has been added to the 'very hard' category related to Ghastly Dragons.

November 18, 2024

The monster respawn rate in the Depths of Anvers quest has bee..

The monster respawn rate in the Depths of Anvers quest has been slightly reduced.

November 16, 2024

The number of monsters on respawn and boss rooms in warzones f..

The number of monsters on respawn and boss rooms in warzones from 7 to 9 has been slightly reduced.

November 15, 2024

A new client task, "Medium Fire Creatures," has been added, wh..

A new client task, "Medium Fire Creatures," has been added, which includes Fire Devil and Fire Elemental.

November 11, 2024

The loot of Infernalists has been slightly increased, and acce..

The loot of Infernalists has been slightly increased, and access to warzones 2 and higher no longer requires completing Warzone 1.

Download Client - October 2024
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Refund Policy

Don't like what you bought? If you've recently made a purchase through the Realera Online Store and want a refund, you're in the right place. Below you'll find all the info on when you can refund and how to begin the process. Realera Points are virtual currency to purchase exclusive products in the In-game Store.

When can I request a refund

Purchases which have been made within the last 14 days.
The Realera Points and products must be on your account.

How can I request a refund

If you have questions about the refund process, please send an email to "[email protected]".

How will I get my refund

By default, purchases will be refunded to the payment method used to make the purchase, but this may not always be possible depending on the payment method. You and Realera Online may also agree that the refund be issued by alternative method. Please note the amount of time for the refund to process is dependent on your payment method.