Refund Policy | Realera Online

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September 22, 2023

After completing Warzone 4-7 and using treasure chest, an addi..

After completing Warzone 4-7 and using treasure chest, an additional profession-dependent reward has been added. You can find more details on our wiki under the Warzones section.

September 21, 2023

A new Sapphire Quiver has been added. https://wiki.realera.org..

A new Sapphire Quiver has been added. https://wiki.realera.org/Sapphire_Quiver

September 20, 2023

The option to sell Skullcrusher and Hellforged Axe to the NPC..

The option to sell Skullcrusher and Hellforged Axe to the NPC Gnomezilla has been added.
Each small boat has been modified to allow teleportation of items placed on it.
After completing the Divine Artifact Quest, you will need to be at least level 300 to have the opportunity to enter the quest area again.

September 19, 2023

The Auric Backpack has been fixed, and you can now list it on..

The Auric Backpack has been fixed, and you can now list it on the market for sale.
The Medusa Tower spawn has been enhanced.
The Icicle Rune charges have been boosted from 3x to 5x in every shop.
Added the ability to exchange a larger quantity of blue and red diamonds at once in the Razan NPC.

September 18, 2023

A new points transfer pathway from Revalia to Arcania has been..

A new points transfer pathway from Revalia to Arcania has been introduced.

Download Client - August 2023
In order to play on Realera, we REQUIRE to use our client to directly connect to the server.

EXPERIENCE EVENT!
From 16/09/2023 10:00 to 18/09/2023 10:00 we are launching the 25% bonus to experience!
For example, the experience for defeating a Dragon is 700, but in this event, it will be 875! Happy hunting!

Refund Policy

Don't like what you bought? If you've recently made a purchase through the Realera Online Store and want a refund, you're in the right place. Below you'll find all the info on when you can refund and how to begin the process. Realera Points are virtual currency to purchase exclusive products in the In-game Store.

When can I request a refund

Purchases which have been made within the last 14 days.
The Realera Points and products must be on your account.

How can I request a refund

If you have questions about the refund process, please send an email to "[email protected]".

How will I get my refund

By default, purchases will be refunded to the payment method used to make the purchase, but this may not always be possible depending on the payment method. You and Realera Online may also agree that the refund be issued by alternative method. Please note the amount of time for the refund to process is dependent on your payment method.