Privacy Policy | Realera Online

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April 25, 2024

The quest regarding forging boots has been modified, introduci..

The quest regarding forging boots has been modified, introducing two options: a risky one, requiring only 200 major crystalline tokens with a 20% chance of success, and a safe one, requiring 1000 tokens and sacrificing appropriate boots, guaranteeing a 100% success rate. https://wiki.realera.org/Gnomish_Blacksmith_Quest
Item Magic Ice Armor was introduced to the Bjornskar's offer for 80,000 gold, and the Crystal Crossbow for 50,000 gold. Meanwhile, the Wand of Voodoo was added to Haroun's assortment for 4,400 gold.
The "Jewel Case" item has been added to the game store assortment with quest-related items.

April 24, 2024

Fire Elves from the Dream Labyrinth have been introduced in cl..

Fire Elves from the Dream Labyrinth have been introduced in client tasks as 'Fire Elves'.
A new respawn, quest 'Ancient Stones Quest', and a related task 'Ancient Creatures' have been added. You can find details here: https://wiki.realera.org/Ancient_Creatures and https://wiki.realera.org/Ancient_Stones_Quest.
A new quest 'Dream Labyrinth Quest' has been added on the newly discovered Elf Island. https://wiki.realera.org/Dream_Labyrinth_Quest.
Four new achievements have been added, details can be found at the bottom of the page https://wiki.realera.org/Achievements#Achievement_List.
The positions of the teleports that appear after defeating the boss in the infernal siege have been modified, placing them next to the return teleports.
The cooldown time for the entrance lever for the last three sieges has been increased from 15 to 20 minutes.

April 22, 2024

A new island, Dream Labyrinth, has been added to the game. You..

A new island, Dream Labyrinth, has been added to the game. You can find it at this address: https://wiki.realera.org/Dream_Labyrinth. Two new quests have also been introduced: one granting access to the mentioned island https://wiki.realera.org/Bribe_Dragon_Quest, and another directly related to the island, which will soon be detailed on the wiki.

April 19, 2024

From now on, only the "Daily Bosses" task available at Grizzly..

From now on, only the "Daily Bosses" task available at Grizzly Adams will no longer block the ability to perform client tasks.

April 18, 2024

The respawn map has been slightly expanded, and the number of..

The respawn map has been slightly expanded, and the number of Infernalists on Edron has been increased.

Download Client - January 2024
In order to play on Realera, we REQUIRE to use our client to directly connect to the server.

Realera Online, respects the privacy rights of all users and is aware of the importance of protecting stored personal data. We use cookies, like most other websites, to make your experience using our website as pleasant as possible, providing security and comfort when using our services. This privacy policy explains in detail which information is collected and for which purposes it can be processed and used. By using our website, you consent to the collection and use of your data in accordance with this privacy policy and If you are a minor, ask someone responsible for you to read this privacy policy before using our website and services.

Cookies

Websites use "Cookies" primarily to identify and store information about visitors.
We use "Cookies", which are text files placed on your computer to help us analyze how users use our websites and services, to recognize you and/or your device(s), improve marketing, data analytics and website functionality.

Personal data we collect

Most of the data we collect is explicitly, that is, filled in by the user through some type of form, such as, for example, on the account creation pages, payment methods or any other page that the Staff deems. necessary to carry out the data collection or required by the Staff by email or ticket in order to identify the user or as proof of payment made.

Data Collected	Description
General Registration Data	Account Number, email and password that the user must create to play the game.
Personal Information	Photos of personal documents, address (zip code, street, neighborhood, city, state, country) and telephone number.

Some data is obtained implicitly, and it is necessary to identify the user, apply punishments within the game, generate logs of bugs and errors that occurred in the game and even data collected to be used in marketing by our Marketing Team.

Data Collected	Description
Network Data	Internet Protocol (IP) and geographic location data obtained through the IP.
Device Data	General information of the device used by the user (operating system, hardware, machine ID and UUID, among other information that may be useful to identify the user or help in the generation of logs of errors that occur within systems).
Marketing Data	Information on the pages accessed and the buttons clicked on our website is collected through Pixel Facebook and Google Analytics.
Others Data	Session cookies and identification cookies.

How we use personal data

General registration data: is linked to the user's account when they are created and stored in our database. We use them in the individual identification of each user and in the linking of other personal information, in this way, the linked email can be used to contact, send news or information about the game and used in payment processes during the execution of a donation or purchase made by the user on our website.

Personal data: is used during any donation or purchase made on our website and can be requested by email and/or ticket in order to prove ownership of the account or as proof of payments made and can be stored in our bank of data to make the next donation/purchase in a more comfortable and pleasant way by automatically completing the form fields on our payment page.

Network data: is stored in our database and is used in order to identify and obtain the geographical locationof the user and can be used to punish the user, for example, in the suspension of his account through the protocol of Internet (IP)..

Device data: is stored in our database and is used to generate records of errors and failures caused within the game (hardware information, id, user, universal unique identifier (UUID), operating system, among other information that the Staff considered relevant to solve this type of problem). This data can also be used in the application of user sanctions, in marketing tools on our website, for example, to determine the number of users who access the website using windows, linux, among other devices and can be used to make the user experience more pleasant when using our site, for example by determining what type of download will be made based on the user's operating system.

Marketing data: is information collected through events that are triggered when the user performs a certain action (clicking a button, link, etc.) or visits a certain page of our website or even information collected by cookies. This data is collected automatically by marketing tools: Pixel Facebook and Google Analytics. These tools provide information on the number of users who accessed a certain page, clicked on a certain button, used a certain operating system, among other information that may be useful for the Marketing Staff to analyze and use this information in marketing campaigns. Marketing and improvements to the game, website and services provided by the Relera Online Staff.

Other data: such as session cookies, are used on our website when accessing the account on the website and in cases where it is necessary to keep some data saved for a certain time, until the browser is closed or even for an indefinite period, such as, in case of acceptance of this privacy policy. Identification cookies, as the name implies, are used to identify users individually for security reasons or simply for access control.

About Data Sharing

The collected data is shared only between our systems (different domains and servers), the payment information is shared with the banks used in our payment methods, the network (IP) data can be used on other websites for the purpose of track the geographic location of the User and cookies, as well as tracking information (network data, pages visited, buttons pressed, among others) with the websites that we use marketing tools (Google and Facebook).

Cloudflare Policy - https://www.cloudflare.com/privacypolicy
OVH Policy - https://ovhcloud.com/legal/privacy-policy
Facebook Policy - http://pl-pl.facebook.com/help/cookie
Google Policy: https://policies.google.com/privacy
Facebook Policy: https://www.facebook.com/about/privacy

Contact us: We provide the email [email protected] in case you wish to make any kind of request regarding your data or need to contact our support staff.